Privacy Policies

  • UPS Express is sensitive to privacy issues on the Internet. We believe that it is important you know how we treat the information about you that we receive on the Internet.

    • The UPS Express Data Privacy Policy regulates the Group-wide standards for data processing with a special focus on so-called third country transfers, meaning transfers of personal data to countries outside the EU, which do not have an adequate level of data protection. If you are interested in learning more about the UPS Express Data Privacy Policy.
    • Fraudulent Email Alert: You may be receiving reports of fraudulent emails with the subject lines "Shipping Conformation," "Verify Info," Promotion gifts and cheques" "Some important information is missing" and "Please fulfill the documents attached to verify your identity." The fraudulent email may have an attached file that may contain a virus or other malware. If you receive a message matching this description below, do not open the email or click on the attachment. Delete the email immediately or forward it to the corporate IT team & Vigilance team. UPS Express does not request, via unsolicited mail or e-mail, payment or personal information in return for goods in transit or in UPS Express custody. If the fraudulent e-mail resulted in financial loss you should cont
    • UPS Express never shares any information obtained on or from the website with any other organization, and will not do so in future, unless required by law. UPS Express will not sell information obtained through the UPS Express website to any party or parties.

    UPS Express website, including but not limited to the sections on ‘Tracking’, ‘Service Guide’, ‘Franchisee’, ‘Corporate Solutions’, ‘Careers’ and ‘eSolutions’ require registration or a password for access. Information obtained from registered users of these areas may also be used for UPS Express marketing purposes, and cookies may be used in those and other areas, as is described in this privacy policy.

  • The UPS Express website login currently provides users with access to Tracking, Location Finder, Price and Time Finder, Create Shipment and Request Pickup. In the future, UPS Express may add other features to those accessed through the UPS Express website Login.


    Please also see the UPS Express ‘Conditions of Carriage’ for terms of carriage, limitations of liability, and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with the services of UPS Express . Certain shipment data will be provided to the authorities of the country of transit or destination for customs and tax clearance or for security screening, as required by the laws of such country. The information provided would usually include: shipper name and address, receiver name and address, description of the goods, number of pieces, weight and value of shipment.